Mercy Medical Centre
Mercy Medical Centre is a leading private medical centre providing specialized medical healthcare (including medical checkups, specialist doctor consultations, and health screening), health information, and doctor services. We have a dedicated team of doctors specialized in Obstetrics and Gynecology (OB/GYN), healthcare support staff, and administration professionals who take pride in offering the highest standards of patient-centered healthcare. Complementary Therapists include Medical Sociologists, Doulas, Childbirth Preparation Specialists, Breastfeeding Counseling and Lactation Support Specialists, and Bereavement Support. We also have an in-house laboratory and pharmacy. We operate in Nairobi City (CBD), offering outpatient services, and in Mugutha, Juja, Kiambu County, offering both inpatient and outpatient healthcare services.
- Mercy Medical Centre is a one of kind Medical Centre in Nairobi City, and Mugutha (Juja in Kiambu County), dedicated to holistic reproductive health.
- Our Outpatient Clinic offers complete Obstetrical and Gynaecological services, from fertility appreciation, fertility education and medical management, pregnancy, childbirth, and menopause.
- The clinic is served by board-certified Obstetricians and Gynaecologists who perform a number of delicate surgeries and procedures, which include laparoscopic surgery.
- Our OB/GYNs also treat or manage an array of conditions, including infertility, menopause, hormonal disorders, and reproductive-related cancers. We also provide Lamaze classes.
- We provide outstanding customer service and conduct constant customer follow-ups to gather their feedback on our services and evaluate customer satisfaction.
Our Mission
To offer comprehensive reproductive, maternal, and child health services guided by Christian ethics of respect for the dignity of human life, responsible application of free will, promotion of the family unit, and environmental stewardship.
Our Motto
Happy to be of service.
Our Vision
Healthy Families Creating Healthy Communities.
Leading Medical Professionals at Your Service
At Mercy Medical Centre, our distinguished team of healthcare professionals is the cornerstone of our commitment to excellence. Led by Dr. Mercy Wahome (PhD), the Director of Mercy Health Services Limited, our board-certified specialists in Obstetrics and Gynecology (OB/GYN) bring a wealth of experience and expertise to ensure the highest standards of care for our patients.
Dr. Wahome Ngare
Obstetrician & Gynaecologist
Dr. G.P Mwangi
Obstetrician & Gynaecologist
Dr. Martin Mutua
Obstetrician & Gynaecologist
Better Information, Better Health
At Mercy Medical Centre, our strategic focus is centered around delivering excellence in healthcare services. Through a comprehensive strategy, we aim to enhance operational efficiency, prioritize patient safety and care, drive organizational growth, foster a culture of talent and innovation, and establish strong physician partnerships.
OPERATIONAL EXCELLENCE
At Mercy Medical Centre, We relentlessly focus on excellence in all our operations, from administrative processes to patient interactions. By enhancing operational efficiency, containing costs without compromising quality, and developing affordable healthcare services, we ensure that our patients experience the pinnacle of healthcare delivery.
BEST AND SAFEST PATIENT CARE
By removing variability in service offerings, defining clinical protocols, and implementing stringent safety measures, we prioritize patient well-being. At Mercy Medical Centre, we believe in delivering care that not only meets but exceeds the expectations of our patients.
ORGANIZATIONAL GROWTH
Identifying opportunities for growth is integral to our organizational strategy. We actively engage with corporate bodies for partnership initiatives, aspire to become the provider of choice in Kenya, and work towards expanding our network of hospital facilities. Through strategic expansion, we aim to reach and serve more communities, fostering a culture of accessible and quality healthcare.
Our team at Mercy Medical Centre is the heart of our success. To ensure we continue to attract and retain top-tier talent, we focus on talent development, defined career pathways, and clear promotion and tenure policies. By recognizing and rewarding performance and fostering a culture of innovation and collaboration, we create an environment where our team thrives and delivers exceptional healthcare services.
Building strong physician partnerships is key to our strategy. At Mercy Medical Centre, we actively attract and retain the best physicians, develop networks that facilitate collaboration and knowledge-sharing, and maintain state-of-the-art facilities and equipment.
Leading the Way in Healthcare Services
Holistic Reproductive Health Focus
Complete Obstetrical and Gynaecological Services
Experienced OB/GYNs and Delicate Surgeries
Outstanding Customer Service and Constant Follow-ups
Your Health, Our Commitment Hear from Our Patients
Mercy Medical Centre truly understands the value of customer service. The follow-ups and genuine interest in patient feedback speak volumes about their commitment to continuous improvement and ensuring the highest level of satisfaction
As someone seeking specialized reproductive health services, Mercy Medical Centre exceeded my expectations. Their comprehensive offerings, from obstetrical care to infertility treatments, showcase their expertise in this field.
Walking into Mercy Medical Centre felt like entering a place of genuine care. The warm and welcoming environment, coupled with friendly staff, instantly put me at ease. A comforting atmosphere during any healthcare visit.
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